What services do you provide?
We provide comprehensive home healthcare services for children, adults, and seniors. Our services include skilled nursing, companion care, personal care, medication management, infusion therapy, physical, occupational, and speech therapy, pediatric care, disability services, Alzheimer’s and dementia care, Parkinson’s care, stroke care, respite care, transportation, case management, and more—all delivered in the comfort of your home.
I know I need help. Where do I start?
Getting started is simple. Contact Crossing Care, LLC, to discuss your situation, and our team will take the time to understand your needs, explain your care options, and guide you through the next steps. Call 561-202-8896 or email Crossingcarellc@gmail.com to speak with a member of our team.
How do I begin receiving home healthcare services?
The process begins with an initial consultation to learn about your healthcare needs and goals. We will review your eligibility, discuss available services, and create a personalized care plan that fits your situation. To begin, call 561-202-8896 or email Crossingcarellc@gmail.com.
Will my insurance cover your services?
Yes, depending on your insurance provider and individual benefits. We work with a variety of insurance plans and payment programs, and our team can help verify your coverage before services begin.
Is your care covered by Medicare?
Yes, certain home healthcare services may be covered by Medicare when eligibility requirements are met, and services are ordered by a qualified healthcare provider. Our team can explain your Medicare benefits and help determine whether your prescribed services may qualify for coverage.
Does Medicaid cover your services?
Yes. Crossing Care, LLC provides Medicaid services for eligible individuals. Coverage varies depending on the specific Medicaid program and eligibility requirements, and our staff will gladly help you understand the benefits that may be available to you.
Can veterans receive home healthcare services?
Yes. Eligible veterans and their families may qualify for home healthcare services through Tricare, CareSource Military & Veterans, and VA Community Care. Our team is available to help verify eligibility and explain the available benefits through these programs.
What payment options do you accept?
We accept a variety of payment options, including private pay, Medicare, Medicaid, approved insurance plans, eligible veterans’ programs, and major credit and debit cards. Our team is happy to explain your payment options before care begins.
How much do home healthcare services cost?
The cost of home healthcare depends on the type of services you need, how often care is provided, and your insurance coverage. Our team is happy to discuss your care needs, review your available benefits, and provide an estimate based on your personalized care plan. Call 561-202-8896 or email Crossingcarellc@gmail.com to learn more.
Can you help verify my insurance benefits?
Yes. Our team can assist with verifying your insurance benefits and explaining what services may be covered under your plan. We work directly with clients and families to help make the process as simple and straightforward as possible before care begins.
Will I have the same caregiver every visit?
Whenever possible, yes. We understand the importance of building trust and consistency, so we make every effort to schedule the same caregiver or care team for your visits. If a scheduling change is necessary, we will communicate with you and work to ensure a smooth transition.
How do you match caregivers with clients?
Every client has unique needs, so we carefully match caregivers based on the level of care required, scheduling preferences, personality, and specialized experience. Our goal is to create a comfortable and supportive relationship that promotes quality care and peace of mind.
How do you ensure quality care?
Providing high-quality care is at the heart of everything we do. Our experienced healthcare professionals follow personalized care plans, communicate closely with families and healthcare providers, and remain committed to delivering compassionate, dependable, and professional home healthcare services.
Can care plans be customized?
Absolutely. Every care plan is personalized to meet each client’s medical needs, daily routines, personal preferences, and long-term goals. As your needs change, we can adjust your care plan to ensure you continue receiving the appropriate level of support.
Do you provide skilled nursing and therapy services?
Yes. Crossing Care, LLC offers skilled nursing services along with physical therapy, occupational therapy, speech therapy, infusion therapy, medication management, and other specialized healthcare services based on each client’s needs and physician recommendations.
Can you provide care for children and adults with special needs?
Yes. We proudly provide compassionate home healthcare services for pediatric and adult clients, including individuals with disabilities and special healthcare needs. Our personalized care plans are designed to support safety, independence, and the highest possible quality of life.
Do you offer transportation and companion care services?
Yes. We provide companion care to provide social interaction and daily support, as well as transportation services to help eligible clients attend medical appointments, complete errands, and participate in everyday activities safely and comfortably.
What if I need assistance after office hours?
If you need assistance after regular business hours, please call 561-202-8896 and leave a message if we’re unavailable. Our team will return your call as soon as possible and help determine the best course of action based on your situation. You may also email us at Crossingcarellc@gmail.com for non-urgent questions.
Do you carry liability insurance?
Yes. Crossing Care, LLC maintains appropriate business liability insurance to support the services we provide and help protect our clients, caregivers, and organization, giving families added confidence and peace of mind.
How can I contact Crossing Care, LLC if I have additional questions?
We’re always happy to help. Whether you have questions about our services, insurance coverage, scheduling, or becoming a client, our team is here to assist you. Call 561-202-8896 or email Crossingcarellc@gmail.com, and we’ll respond as promptly as possible.